We want to give you the best value

Our Procedure

The good news is each job is unique. It means you get a message crafted to your need.

After you contact us and decide we're the right people, here's what happens

• we conduct a preliminary phone discussion
• we provide you with: our understanding of the job, an approximate timeline and an estimated cost
• you send the required 50% deposit
• we get going

This is a rapid process.  We usually respond to your first email or call the same day, and if not, the next.   Unless there are complex issues, the written estimate and timeline are in front of you in one more day. 

We do have a rush service that cuts right through this when there is a special need for speed.

The written estimate includes any further research calls, reading your materials, writing the text, editing and proofing and two sets of revisions at your request.

Once you have approved and accepted the text, only then does the balance become due.

Although our customer base is primarily within 200 kilometres, we are actively looking to work with clients further afield -- anywhere in the world!  Even when our client is down the street, most of the contact work, materials exchange and approvals are done online.

So there comes a point when the barriers simply are no longer there!

You can get an idea of the steps involved in a typical assignment by reviewing the section Product Info in the navigation menu.

To get an idea of our range of prices, check here