Our Terms 

Our terms of service are straightforward 

We supply you with a written estimate after evaluating the work required.

 

We require 50% of the agreed amount paid in advance.  The balance is due on delivery.

 

The initial 50% must be received before work is begun.  Payment of the balance is net 30 days from date of invoice.

 

We accept PayPal, Mastercard, Visa or company cheques -- which must have cleared to begin work 

 

The material remains our property until all invoiced charges have been fully paid

We recognize that companies have specific accounting processes of their own and we can usually fit in with yours

Because our our written estimate becomes the basis for the work being undertaken and the price being charged, we give a reasonably detailed description of the services proposed.   We are always available to go over this with you and supply further details -- and, in fact, we recommend such a discussion to ensure both parties share a common understanding of what each expects of the other.

There are many ways in which a communications assigment can spring surprises.  Background material is not available, requirements are changed by a superior, the graphics are not usable.  When this happens, we talk about it and figure out a solution.

The ground rules are simple, though. Once the estimate has been approved, the final price will not exceed this amount unless we have given written notification (email) and you have likewise given us written authorization to proceed.